Joni is a wife, mother and pioneer of new-age volunteer management. She discovered her passion after accepting a job in a multimillion dollar state-of-the-art hospital. Everything around her was world class except one little thing: the volunteer department. As the Director of Volunteer Services, Joni saw an opportunity to reinvent the program and ask herself, with the decades of changes in healthcare, why on earth had the responsibilities of volunteers stayed the same? 

After realizing what a talented, passionate and brilliant volunteer team she had right under her nose, Joni set out to create programs that allow volunteers to lend their expertise for free while benefiting the hospital in ways no one ever thought possible. Joni's programs transformed volunteerism in her facility, causing both clinical staff and C-level executives to ask themselves the question, "Why didn't I think fo that?"

Joni holds bachelor's degrees in communication studies and public relations. With over a decade of experience in both for-profit and nonprofit businesses, she has managed volunteers in multiple capacities, even volunteering herself. This led her t find an antiquated volunteer system that demanded change in order to meet the unique needs of today's organization. Her system saves hospitals millions of dollars each year. 

When Joni isn't traveling the speaking circuit, she spends time with her husband and daughter in her hometown of Dallas, Texas. She is a foodie and red wine lover who enjoys reading, live music and yoga. Her passion is coaching volunteer managers and their incredible volunteer teams to prove to the world that volunteers can truly make a difference in ways that were once thought to be impossible.